Return Policy - 60 Days Hassle Free Returns

Our return policy spans a period of 60 days, starting from the moment you receive your item. This grants you a substantial duration to assess whether your purchase aligns with your expectations. Feel free to assess our products, and if they don't meet your satisfaction, you can initiate a return. However, please note that once our products exhibit noticeable signs of use, they become ineligible for exchange, and the money-back guarantee will no longer apply. To initiate a return, simply reach out to us using the contact details available on our website. Kindly refrain from sending items back without a prior return request, as unrequested returns will not be accepted. If you have any inquiries concerning the return process, please do not hesitate to get in touch with us at support@whizmart.co.

Damages and Issues

We kindly request that you carefully inspect your order upon receipt. In the event that you receive a defective, damaged, or incorrect item, please notify us promptly. This enables us to promptly assess the issue and work towards a suitable resolution.

Exclusions and Non-Returnable Items

Certain types of items cannot be returned due to their nature. These include perishable goods such as food, flowers, or plants, custom-made products like special orders or personalized items, and personal care products such as beauty items. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about the return eligibility of a specific item, we encourage you to contact us for clarification.

Exchanging Items

For a swift and efficient way to obtain the product you desire, we recommend returning the item you currently have. Once your return is accepted, you can proceed with a separate purchase for the new item.

Refunds

Upon receiving and inspecting your return, we will promptly notify you of the refund status. If your refund is approved, it will be processed and automatically credited to your original payment method. Please bear in mind that the processing and posting of your refund may take some time, as it depends on the procedures of your bank or credit card company.